Just call, message or
text me. I will create your file by asking you some simple questions –
including the type of service you desire (weekly, bi-monthly etc). I will
set-up a free walk through estimate and book you an appointment at the time and
date of your choosing (pending availability).
For your cleaning appointment, I will arrive at your home at the agreed upon time. If you choose to be onsite when I arrive, you can let me in. Otherwise, we can work out the entry details. I provide my own supplies and equipment, and will follow any instructions you may have provided when you contacted me.
Tidying and straightening up your home's rooms before I arrive can help ensure I spend the majority of my time cleaning, not organizing your house. Picking up these items also means they're less likely to be misplaced during a cleaning. Taking these steps will ensure that I can get right to cleaning and not waste time trying to pick up and put away your belongings.
My policy is payment at time of service. After your
cleaning, I usually contact you to verify that you were pleased with my service;
and you may wish to leave a Testimonial on my website.
You can help me provide exceptional cleaning service by following these steps:
6. Remove dishes from the sink.
7. Put all mail and important paper documents up and out of the way.
8. Tidying the house before my arrival also prevents me from putting stray objects in the wrong location (thus, you will never have to hunt for the remote control).
I clean from 7 am until 4 pm. While I cannot tell you the exact time of arrival, I can give you an estimated time (generally, an hour window).
You don’t need to be home when I clean. For convenience, most clients provide me with a key or garage code.
I provide all my own equipment and supplies. I do offer green cleaning upon request. These products are environmentally friendly, non-toxic, non-abrasive, and non-allergenic. However, I will be happy to use any products that you supply (please advise me of any special instructions).
I will always be the one to clean your home. On occasion my daughter will join me and help me clean.
Payment is due at the time of service. I accept and prefer cash, but will also accept a personal check.
The cost to clean your home is based on the amount of time I spend cleaning & size of home.
I do not provide laundry or dish washing service at this time.
I treat your home with as much care as if it were my own. In the event of a mishap, I will leave you a note, and will promptly contact you to discuss the incident.
When it comes to items or collections of significant sentimental or monetary value, I ask that clients bring these items to my attention and direct me to avoid cleaning them. In such cases, I prefer to leave your precious objects undisturbed, rather than risking a mishap.
In addition to valuable items and collections, I avoid cleaning curio cabinet interiors. I may also avoid cleaning sensitive items such as plasma television screens, computers, other electronic devices, and associated wires or plugs.
You may cancel or reschedule; however, please keep in mind that I reserve time in my day to accommodate your cleaning. Therefore I require a 24-hour advance notice to cancel your appointment without penalty.
There is no charge for cancellations made with 24-hour’s notice on business days (M-F, 7am-5pm). However, I may charge a $50 fee for cancellations made with less than 24-hour’s notice. Please note, to avoid a fee, Monday clients are required to cancel by 3 pm on the preceding Thursday.
I observe these holidays:
If a routine cleaning falls on one of these holidays, I will contact you in advance to arrange a make-up date (please be sure to provide me with a valid email address for convenience).
Reduce or eliminate things that need cleaning:
When cleaning, try these time-savers:
Follow these suggestions to avoid damaging glass, marble, and other delicate surfaces:
Use these suggestions to tackle tough stains (and always be careful when working with delicate fabrics or surfaces. A test patch is a good idea):
I clean and care for your home as I would my own. I am not a big company, you will always get me for cleaning or any questions.